WNYPAA | P.O. Box 471 | Williamsville, NY 14231


Neighborhood Health Center

Stephanie Joerger
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Internal Medicine/Family Medicine Physician Assistant - Neighborhood Health Center

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Physician Assistant (Internal Medicine/Family Medicine)


Neighborhood Health Center provides impactful healthcare to Western New Yorkers so they can achieve their dreams and goals. We build a healthier Western New York where all enjoy high quality, individualized healthcare and human services. For more than 30 years, Neighborhood Health Center delivers exceptional value to both patients and the communities it serves, dedicated to engaging adults and children in healthier lifestyles and creating healthier communities.


This year, Neighborhood Health Center, a Federally Qualified Health Center (FQHC) will continue to grow significantly and be the medical home for nearly 25,000 patients, providing more than 90,000 visits. Our family medical services include Primary Care, Dentistry, Behavioral Health, Ob/Gyn, Podiatry, Nutrition, Endocrinology and Pharmacy services in the City of Buffalo, NY and its southern suburbs.


Neighborhood Health Center believes that health is a right, not a privilege, with excellent primary care to be affordable and delivered cost-effectively. Our kind staff believe that healthy individuals and families are the foundation of a caring society, and that those empowered to lead healthy lives contribute significantly to our communities’ success. For additional information, please, visit www.neighborhoodhealthcenter.org


Tuition Reimbursement Potential: NHC’s FQHC status provides a unique opportunity for tuition reimbursement for clinical professionals. This tuition reimbursement program requires application and is not guaranteed. Providers who are granted reimbursement are required to fulfill a two year, full time commitment to maintain eligibility. Additionally, there is potential for an additional percentage of repayment for a third year commitment. Additional details regarding this reimbursement can be found here https://bhw.hrsa.gov/loansscholarships/nhsc


Neighborhood Health Center is seeking a full time Primary Care Provider (PA). This position will report to the Medical Director and will be based in one site and cover at times in other sites. This position will lead cross-functional care teams. This is a unique opportunity for a provider to develop resources and care for our patients identified as experiencing homelessness and other social determinants of health supported by the community health department. 30-35 hours each week will be dedicated to direct patient care and the remaining hours will support care management, outreach and developing trainings and resources around Health Care for the Homeless services and community health at NHC.


The ideal candidate will have a background as a physician assistant with primary care experience, understanding and familiarity working with diverse populations and an education or interest in social determinants of health. This position seeks to provide learning opportunities, understanding and education on race, ethnicity and language, and sexual orientation and gender identity, social determinants of health, trauma informed care, harm reduction, motivational interviewing techniques and skillful outreach and in-reaching and other related topics. The position is designed to last at least one year in the current design and may be reevaluated annually with a potential shift of responsibilities to best meet the needs of patients.


All Neighborhood Health Center offices are located in the greater Buffalo, NY region. The Buffalo-Niagara region boasts a great quality of life, with access to tremendous green space, including two Great Lakes and Niagara Falls, world-class museums, professional sports, public concerts and plays, and historic architecture. The area is also incredibly accessible, both in terms of average daily commute time as well having easy access to other major cities (Boston, Chicago, Detroit, New York City and Philadelphia are all about an hour’s flight away while Toronto is only 90 minutes away by car). The region’s school districts are highly rated, the excellent housing stock is affordable, and the cost of living remains one of the lowest in the country. The area has also been experiencing significant growth in recent years, with a number of new developments and industries choosing Buffalo as a place to live. To read more about living and working in the area, read this guide:





•Work as part of the NHC provider staff seeing patients in face to face visits and abide by all the requirements of being part of the NHC medical-dental staff

•Provide high quality primary care to Neighborhood Health Center’s patients of infant, pediatric, adolescent, adult and geriatric groups

•Lead cross-functional patient-centric care teams

•Provide comprehensive patient care and establish a family partnership whenever possible to ensure the needs of the patients are met on an ongoing basis

•Ensure high quality primary care is delivered cost-effectively, consistently

•Provide appropriate specialist referrals and follow-up recommendations when indicated

•Maintain electronic medical records in compliance with Neighborhood Health Center’s standards with high efficiency

•Engage patient, family and cross-functional care teams in sustained health and well-being of the patient

•Partner with Neighborhood Health Center’s interdisciplinary teams and resources

•Participate in learnings provided to develop skill and understanding in community health, health care for the homeless, and special populations (including, but not limited to, refugees, immigrants, veterans, etc.)

•Use the knowledge on these topics to become a trainer, leader and liaison between providers and staff and topics related to health care for the homeless and the community health department of NHC

•Participate in outreach and in-reach efforts especially focusing on patients experiencing homelessness

•Assist in the development and management of advanced care management registry for HCH patients

•Represent Neighborhood Health Center in community outreach activities

•Maintain familiarity with ongoing research and development in relevant fields

•Ensure performance improvement initiatives are supported with timely and accurate data and consistent actions

•Manage a limited, telephone-only call-coverage shared with other clinicians (weekends: every 6-8 weeks; weekdays: every 4 -6 weeks)



•Physician Assistant, licensed in NYS prior to start date

•Candidates with 4 or more years of experiences will be given preference

•Outstanding “bedside manners”: patient-centric with empathy, excellent active listening and communication skills, engaging and efficient

•Outstanding clinical capabilities and judgment

•Passionate about providing high quality primary health care to low-income, underserved residents and those lacking access to health care

•Focused on collaborative team-based care

•Responsive and comfortable working in a fast-paced, high accountability environment

•Proficient in EHR systems


•Excellent judgment and ability to prioritize resources where they will be most useful

•Comfortable receiving and providing appreciative and corrective feedback

•Engaged in learning and continuous quality improvement

•Outstanding written and verbal communications skills with a culturally diverse patient and staff population

•Proficient in working with in-person or telephonic interpreters


There are many fantastic benefits to a career at Neighborhood Health Center. In addition to working to effect positive change in the health and lives of thousands of residents of Western New York, Neighborhood Health Center offers its full-time employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, 403b, flexible spending accounts, generous paid time off, and educational assistance. As a FQHC, our providers are eligible to apply for Public Service Loan Forgiveness Program (PSLF). Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.


At Neighborhood Health Center, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve.


How to apply:


If you want to make a difference in the lives of thousands of patients and in the health of our communities of Buffalo and Western New York, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with statement of interest and salary requirements to Stephanie Joerger, Human Resources Manager at [email protected] Please include Physician Assistant in the subject line. Qualified candidates will be contacted by phone and/or email.


Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.



Email CV to [email protected] (Stephanie Joerger).